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Stories from our Clients and Financial Mentors

Letter from a client to Adrienne, one of our financial mentors:

Merry Christmas Adrienne, I would like to take this opportunity to wish you and your family a very merry Christmas.  As I have been doing my shopping these last few days I have thought of you often and think how lucky we have been to have met you.  We are truly thankful for the time and effort you have put into us and there is no way we would be in any kind of position to be buying the kids presents and preparing them a lovely Christmas lunch without breaking the bank if it wasn’t for your guidance and support.  We are still learning to take on board what you have been teaching us, and we know that learning to be financially responsible is a work in progress, we appreciate you sharing your knowledge and strategies with us.  We look forward to seeing you in the new year.

– Client

It’s so exciting to be able to now budget some money for my own personal extras. I’ve been working with a financial mentor for three years to help me sort out my finances and pay off my debts. I had three debts, two over $3000 each which I’ve managed to pay off by sticking to my budget and repaying $10 and $15 a week on them. When they were paid off I could use that repayment money to pay off my third debt of $1800 even faster, plus I had some room to spend some money on myself! It’s  so wonderful to finally be in control of my money.

– Client

I found the help I got from my Financial Mentor really great. If I had not been on Total Money Management I would not be shifting or have money in my Savings Account. I would highly recommend them to anybody and already have.  Fantastic.

– Client

My client was pregnant and very unwell and didn’t want to talk to her creditors. It was no problem for me to do this for her as we often talk to creditors on behalf of our clients. When I checked with her landlord to see how much she still owed for her rent arrears I found she had overpaid by $212. She was so happy to be able to use this money to buy things for her new baby.

– Financial Mentor

My client had had a stroke and was unable to speak or communicate. What details I received was through his caregiver who had some information. 

His only option was to do a NAP (No Asset Procedure) as he would always be on an Invalids Benefit. I decided to check IRD to see if he had any debts with them as he had been in business. I found out he had overpaid his child support and he had a small refund.

In making inquiries about his credit card with G E Money I found out that he had gone guarantor and used his car as security. This account had been overpaid by over $500. With this money, he was able to buy the new tyres his car needed.

– Financial Mentor